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Evaluation and Quality Assurance Services
Quality,
excellence, superior performance, and expertise
Ensure that
your organization is better able to meet and exceed required
outcomes through the creation of a quality-focused performance
management system.
Through a
program management system comprised of integrated processes and
tools, not only can you position your organization to accomplish
its programmatic goals, you can simultaneously create a
framework for continuous improvement.
A quality
management system can assist your organization in defining
quality standards within the organization and throughout its
service delivery system; fostering the following outcomes:
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Creation of a quality focused
organizational climate that maximizes the
use of its human resources
through a process control management
system,
Improved opportunities to achieve
performance standards
Provision of demand-driven quality
services that meet or exceed customer expectations,
Understanding and exceeding the
expectations of clients
Continuously identifying
opportunities for process, service and operational improvements
throughout the organization, and
Crafting solutions to challenges
based upon a systems approach with data examination fundamental to
all problem solving analysis.
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Our nationally certified grant
professionals can provide a wide range of evaluation and
quality assurance services, all designed to assist your
organization align planning, strategy and execution.
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Organizational Assessment
Program Evaluation
Client Satisfaction Surveys
Process Involvement
Corrective Action Plan Resolution
Staff and Organizational
Development
Strategic Planning
Leadership Coaching
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If your organization is facing
operational or programmatic challenges, or your organization
seeks to evaluate its programs and better document results, we
provide:
QUALITY
IMPROVEMENT / QUALITY ASSURANCE
SCOPE OF SERVICES
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Contract Compliance and Pre
Monitoring Checks
Clinical File Reviews
Development and revision of
Policies and Procedures
Development of Staff Training Plans
Development, Administration and
analysis of Satisfaction Surveys
Analysis of Performance Outcome
Attainment
Trouble shooting of Non-attainment
Assistance in Preparation of
Regulatory Applications
(i.e. Substance Abuse Licensing, County Certifications,
Childcare License, etc.)
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Contact us
for a free one-hour consultation, available in Fort Lauderdale,
Miami and Washington D.C.
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